Information about Protect Assist

Comprehensive non-insurance travel services included!

With the ProtectAssist plan, every customer also has access to these valuable travel services when they travel:
• Arrangements for last-minute flight changes
• Hotel finder and reservations
• Rental car reservations
• Lost luggage tracking
• Emergency medical assistance
• BagTrak® -- lost baggage tracking
• Pre-trip health and safety advisories
• Live e-mail and phone messaging to family and friends
• Cash transfers
• Airport transportation
• Golf course reservations
• Event ticketing

• Floral services

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Additional insurance benefits available!
Purchase your ProtectAssist® coverage within 15 days* of your initial trip deposit and you'll receive:
• Coverage for financial default of an airline, a cruise line or tour operator
• A waiver of any pre-existing medical conditions that could eventually cause you to cancel or interrupt your trip
• Missed Connection benefit increases to $500
• Flight Guard® coverage of $50,000
* Day one is the date the trip deposit was received.

FREE 24-HOUR ASSISTANCE - Your "911" for travel emergencies.
All Travel Guard insureds will have access to our worldwide travel emergency services - a 24-hour "911" hotline.
• LiveTravel® - for last-minute or emergency travel changes • Emergency medical assistance • BagTrak® -- lost baggage tracking • Pre-trip health and safety advisories • Live e-mail and phone messaging to family and friends • Cash transfers
For more details on Travel Guard's "911" emergency travel services, click here.

Trip Cost: Trip Cancellation
Covers you if you cancel your trip for a covered reason.

Trip Cost: Trip Interruption
Covers you if you interrupt your trip for a covered reason.

$1,000: Trip Interruption - Return Air Only
Covers the additional transportation expenses incurred by the Insured to the Return Destination if the $0 trip cost is selected.

$1,500: Trip Delay
Reimburses you up to $150 a day for additional accommodations or travel expenses if you are delayed for more than 12 hours.

$250: Missed Connection
Reimburses you for transportation expenses incurred if you miss a connection due to weather or common carrier delay.

$750: Lost, Stolen, or Damaged Baggage & Personal Effects
Reimburses you if your luggage is lost, damaged, or stolen while you are on your trip.

$250: Baggage Delay
Reimburses you for the purchase of essential items if your bags are delayed for more than 24 hours.

$25,000: Medical Expenses
Covers necessary medical expenses up to one year after the sickness or injury, provided you sought initial medical treatment while on your trip.

$500,000: Emergency Medical Transportation
Covers evacuation and transportation to the nearest adequate medical facility. Travel Guard® Assist
Offers emergency assistance for your peace of mind anywhere in the world.

LiveTravel
24-hour hotline to make emergency travel changes, such as rebooking flights, hotel reservations, tracking lost luggage and more!

Live messaging
Relay of any e-mail or phone message to family, friends or business associates

Emergency Cash transfers
Assistance in coordinating an emergency cash advance.

Pre-trip travel advisories
Around-the-clock access to passport, visa, inoculation and vaccine requirements; travel advisories; embassy and consulate contacts; travel health advisories; weather and currency information – all for your planned destination.

FREE Lost Baggage Tracking
Assists in locating lost or stolen possessions - free for one year!
Non-insurance services through Travel Guard Assist are provided by Travel Guard.

Concierge Services

Restaurant Referrals and Reservations
Worldwide dining referrals and reservations made on the covered person's behalf. Based on availability.

Ground Transportation
Travel Guard will locate and arrange for a transportation service to pick you up and deliver you to your desired destination.

Event Ticketing
Travel Guard will assist with the purchase of tickets to such events as sporting events, theatre, and concerts. Based on availability.

Tee Time Reservations
Travel Guard will facilitate the reservation of tee times at available courses and recommend alternatives in case of a booked course. Based on availability.

Floral Services
Travel Guard will facilitate the ordering of flowers for such events as birthdays, anniversaries, holidays, and other special occasions.
You automatically get these additional benefits at no additional cost when you purchase your ProtectAssist Plan within 15 days* of making your initial trip payment.

Pre-Existing Condition Exclusion Waiver: You don't have to worry about Pre-Existing medical conditions.

Trip Cost Financial Default Protection: Covers you if the tour operator, cruise line or airline declares bankruptcy more than fourteen days after the effective date of coverage under the policy. Must be purchased within fifteen days of initial trip deposit to receive this coverage - see description of coverage for complete details. (Bankruptcy protection is not covered for all suppliers.)

Flight Guard: This addition of $50,000 will cover you and your family in the event of loss of life while you are traveling in the air.

Missed Connection: This benefit will increase in coverage to $500.
Day one is the date the trip deposit is received.

Increase your coverage with these valuable additions to any ProtectAssist plan:

• Flight Guard
This may be purchased with coverage in increments of $100,000. Costs start at $9.
$35,000: Renter's Collision Insurance
$35,000 in primary coverage! Covers cost of repairs for collision damage to a rental car, up to the limit of coverage, for which the car rental contract holds you responsible.
Umbrella Package
Valuable additions to increase your coverages. Your medical and emergency evacuation benefits will double in coverage. Your medical coverage will be upgraded to primary coverage. For Emergency Evacuation, we will coordinate the appropriate medical transportation to bring you home, or if medically necessary, to the nearest adequate medical facility. If you are hospitalized for more than 7 days, you will receive coverage for transportation of dependent children and transportation of a person to join you bedside. Available globally and domestically, anytime you are more than 100 miles from home. You will also receive a detailed pre-trip travel advisory. (Cannot be purchased separately.)

Information about Travel Guard and Why to Purchase Travel Insurance

Why do I need travel insurance?

At AIG Travel Guard we understand that your vacation can take a year to save for, but only a second to ruin. While you can’t do anything to prevent an unexpected storm from closing the airport, you can do something to help cover your investment—buy travel insurance.

10 Reasons to Buy Travel Insurance:
There are hundreds of circumstances that could cause you to cancel your trip, return home early or force you to seek emergency medical treatment while traveling.

To demonstrate the importance of purchasing travel insurance, and emergency travel services, here are 10 common examples of what could go wrong.

1. It's 10 p.m. and you and your immediate family arrive at the airport for a connecting flight, only to find that your flight has been cancelled. Who can assist you with finding new flights to get everyone home?

2. Your bag was lost with your insulin inside. You need help to locate your bag as soon as possible and have your emergency prescription filled. Who do you call?

3. Your first visit to Europe, and your passport and wallet are stolen. Where do you turn for emergency cash, and how will you get your passport replaced?

4. You're involved in an accident and adequate medical treatment is not available. Who will help arrange and pay for a medical evacuation?

5. If your sister-in-law becomes seriously ill and you must cancel your trip, what happens to your non-refundable deposits or pre-payments?

6. You arrive in Jamaica and your luggage doesn't. If it's lost, who will help you find it? If it's delayed, who will pay for your necessities? If it's stolen, who will pay to replace it?

7. Your cruise line, airline or tour operator goes bankrupt. Who will pay for your non-refundable expenses? Who will help get you to your destination?

8. You're walking down a street in Rio and twist your ankle. Who can help you find an English-speaking physician?

9. Three weeks before your scheduled arrival, a terrorist incident occurs in the city to which you are planning to visit. Who will pay if you want to cancel your trip?

10. You are at a beach resort in North Carolina, and you are forced to evacuate due to an approaching hurricane. Who will help you evacuate and who will reimburse your lost vacation investment?
Certain restrictions apply.

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